Refund and Cancellation Policy


Welcome to MasterSoft, your trusted provider of ERP software solutions. Refund and cancellation is dependent on the service level agreement between MasterSoft and customer. The refund and cancellation is at the discretion of MasterSoft only.

Refund Request Procedure

  • Contact MasterSoft's Finance and Accounts Department at Nagpur.
    (Email: , Mobile: 08308831033)
  • Clearly state your reason for refund and the request for a refund.
  • Provide your payment transaction details, including the transaction ID, date of purchase, and the amount paid.

Contact Information

For any inquiries or assistance related to refunds, cancellations, or any other concerns, please reach out to MasterSoft using the following contact information:

Finance and Accounts Department:

Mobile: 08308831033 (Mr. Vinay Sahastrabuddhe)


Thank you for choosing MasterSoft as your ERP software provider. We are committed to providing you with exceptional services and support.